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活動(dòng)策劃執(zhí)行
經(jīng)濟(jì)不景氣時(shí)奢侈品必然首先遭殃?古琦(Gucci)集團(tuán)主席Robert Polet不以為然:他的公司是販?zhǔn)蹓?mèng)想的,你不能為夢(mèng)想貼上價(jià)格標(biāo)簽!
人們?yōu)?b>品牌而購物,是為了成為一個(gè)特別的夢(mèng)想的一部份。走進(jìn)商場(chǎng),他們?cè)谛膭?dòng)轉(zhuǎn)化為行動(dòng)之際,想的不是價(jià)格,不是一條領(lǐng)帶或一套西裝,而是想的“我要成為一個(gè)Gucci man 或 Gucci woman”。
The big picture
Robert PoletThough Polet says Gucci will not be making any broad sweeping tactical changes to tackle the crisis head on, preferring instead to go with a less reactive approach, he says it may be necessary to make some adjustments because it still makes good business sense to monitor the situation.
“Let me just reaffirm the importance of actually sticking to your strategy because the strategy that you build around brands is the strategy for the longer term. You manage brands for a long life or longevity, so you don"t sort of whisk them around every quarter or every year or every two years,” Polet told INSEAD Knowledge in an exclusive interview. “And that is come hell or high water I would say. But you know what, times change and there are things that you need to adapt to and in the short term – change your tactics.”
For example, he says, if a company’s growth is cut by half, it is technically still growing, though profits are significantly reduced. “So you will adjust if you're wise, your capital expenditures and the way that you manage your business, (yet) always staying true to the essence of the brand and to the long-term strategy.”
Polet’s approach seems to have worked. When he joined Gucci in 2004, he had Gucci catalogueambitious plans to double the company’s revenues in seven years, as well as to increase gross margins to 70 per cent. He says he has delivered on both counts, which he is why he chooses to remain optimistic at such a time.
“Now having done that, it gives us of course a much better position because the profitability has almost tripled in absolute terms in the last four years. It gives you a fantastic starting point to be able to brace yourself for headwinds.”
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本文經(jīng)許可,摘自INSEAD Knowledge。未經(jīng)INSEAD Knowledge同意,任何人不得轉(zhuǎn)載本文。
在品牌經(jīng)營過程中,成功品牌之所以區(qū)別于普通品牌,一個(gè)很重要的原因是——成功品牌擁有家喻戶曉的知名度,消費(fèi)者能在第一時(shí)間回憶起品牌名稱。更重要的是,能夠突出品牌個(gè)性與價(jià)值,與消費(fèi)者身份、品味相符。
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